Terms of service

Last updated: November 10, 2026

1. Acceptance of Terms

Welcome to Warmkept. These Terms of Service ("Terms") govern your access to and use of warmkept.com and any related services (collectively, the "Site"), operated by Warmkept ("Warmkept," "we," "us," or "our"). By accessing the Site, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site. We may update these Terms from time to time; changes take effect when posted to this page, and your continued use of the Site constitutes acceptance of the updated Terms.

2. Eligibility

By using the Site you represent that you are at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. If you use the Site on behalf of a business, you represent that you are authorized to bind that business to these Terms.

3. Products

We sell a hoodie-style wearable blanket and related items. We make reasonable efforts to display our products accurately, including images, colors, and descriptions. However, actual appearance may vary depending on your device and screen settings, and product imagery is for illustration. We do not make any representations or warranties beyond those expressly stated at checkout or required by applicable law. Product availability is not guaranteed and may change without notice.

4. Pricing

All prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions in pricing or product information, and to cancel or refuse any order placed based on incorrect information, even after an order has been submitted. Applicable taxes and shipping charges are calculated and shown at checkout.

5. Orders and Payment

When you place an order, you make an offer to purchase the selected products subject to these Terms. We may accept or decline any order at our discretion, including where we suspect fraud, an ordering error, or stock limitations. Your order is confirmed only when we send an order-confirmation email. Payment is processed through our payment providers at the time of order; by submitting payment information you represent that you are authorized to use the payment method. We do not store full payment-card details; payments are handled by third-party processors subject to their own terms.

6. Shipping

Orders ship from a warehouse in the United States. Once your order is processed, we provide tracking information so you can follow your shipment. We are not responsible for delays caused by carriers, customs, weather, or other events outside our control. Risk of loss passes to you upon delivery to the carrier. If a package is marked delivered but not received, or is lost or damaged in transit, contact us at hello@warmkept.com and we will work with you and the carrier to resolve it.

7. Returns and Refunds

Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference: https://warmkept.com/policies/refund-policy. In summary, eligible items may be returned within 30 days of delivery, subject to the conditions in the Return Policy. To start a return, contact us at hello@warmkept.com; we will provide return instructions and the correct return address. Items must be unworn, unwashed, and in their original condition. You are responsible for return shipping costs unless the item arrived damaged or we sent the wrong item, in which case we cover them. Refunds, when approved, are issued to the original payment method. Please do not ship returns to any address other than the one we provide.

8. Intellectual Property

All content on the Site, including the Warmkept name, logo, text, graphics, images, and product designs, is owned by or licensed to Warmkept and is protected by intellectual-property laws. You may not copy, reproduce, distribute, or create derivative works from any Site content without our prior written permission. Nothing in these Terms grants you any right or license to our trademarks or branding.

9. User Conduct

You agree not to use the Site for any unlawful purpose, to interfere with its operation, to attempt unauthorized access to any system, or to submit false or fraudulent information. We may suspend or terminate access for any user who violates these Terms.

10. Disclaimers

The Site and all products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

11. Limitation of Liability

To the fullest extent permitted by law, Warmkept and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of or related to your use of the Site or products. Our total aggregate liability for any claim arising out of or relating to these Terms or the products will not exceed the amount you paid for the product(s) giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Warmkept and its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your misuse of the Site or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Connecticut, United States, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Fairfield County, Connecticut.

14. Changes to These Terms

We may revise these Terms at any time by posting an updated version on this page with a new "Last updated" date. Material changes are effective upon posting; your continued use of the Site after changes are posted constitutes acceptance.

15. Contact

Questions about these Terms can be sent to:
Warmkept, hello@warmkept.com